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I see only a few dots in my scanned image. Straight lines in my image come out crooked. My scanned image is too dark. Ripple patterns appear in my scanned image when using Epson Scan. When scanning, an image on the back of my original appears in my scanned image. The product is not recognizing characters well when using Epson Scan.
The scanned colors differ from the original colors. How do I restore the color in my photos as I scan them? The images are rotated incorrectly. How can I remove dust marks from my originals as I scan them? The edges of my original do not scan. Select the questions to view the answers How should I clean the product?
Select the questions to view the answers I am unable to scan multiple images at one time. How can I scan something that doesn't fit under the document cover?
Software or Setup. Can I set up the product to work like a copier? I am having problems adjusting the scan area in the thumbnail preview. How do I scan a document to a PDF? I'm having trouble creating a searchable PDF file. When I try to install the Epson Scan driver, I see a message Could not copy file, please check setup disk and run setup disk again.
I can no longer preview my scans. I can't scan multiple document pages into a single PDF. How do I obtain the latest product software for Windows or my Mac?
I see the message Cannot find film when I scan film. I see the message Image size is too large. What do the product's lights indicate? I can't scan film or slides. My product software doesn't work properly. Why doesn't scanning start when I press one of the buttons on the product? How can I scan something that doesn't fit under the document cover? How should I clean the product?
How can I convert my scanned documents to a PDF file? What's the best way to resize images if I want to scan them and make them larger? Image Quality or Appearance. Select the questions to view the answers The colors in my negative are wrong when I scan. How do I fine-tune colors in my image as I scan them?
How can I remove shadows from photos that have too much background light as I scan them? How can I remove dust marks from my originals as I scan them? How do I restore the color in my photos as I scan them? How do I improve the appearance of my scanned images? When I scan film or slides, striped rings appear on the scanned images. Select the questions to view the answers How should I clean the product? Select the questions to view the answers How can I scan something that doesn't fit under the document cover?
Software or Setup. Select the questions to view the answers When I start Epson Scan, my thumbnail preview is grayed out. When I scan using Epson Scan, the preview window is in landscape view. How can I change it to portrait view? When I try to install the Epson Scan driver, I see a message Could not copy file, please check setup disk and run setup disk again.
I can no longer preview my scans. Please refer to ScanSnap Connect Application specifications page. Failures, troubles, and damage of this product resulting from the use of consumables other than our genuine products are subject to repair fees even within the warranty period.
Find out the details about your product's warranty and information on how to extend your warranty. Warranty Information. Overview How it works. Profile icon examples Share documents Attach with email Manage business trip expenses Create photo album Save your favorite settings to your profile and select with a touch You can now save your commonly-used settings to preconfigured buttons right on the touchscreen. Maximum x mm 8. Manual Scan 4 A3, B4, x mm 11 x 17 in.
Weight 3. Scans will be made in "Best mode" if shorter sides are less than mm and in "Better mode" if not. In this case, please use a USB 2. Operate Windows in desktop mode. Operating systems listed in this table are the only ones supported. Please refer to the ScanSnap Support site for the latest support information. The ScanSnap device may not work if the connected computer does not meet these requirements.
Installation requires a computer and Internet. Activation is also necessary for software use. Please visit the ScanSnap Support site for download information. NET Framework 4. If it is not installed, it is installed with ScanSnap Home.
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